Since we were coming to
Ft. Worth for the ISS, I called about a month ago to see if we could get
the machine in first thing Friday morning and hopefully get it repaired
while we were at the show. They scheduled us for that day, we dropped off
the machine, went to the show, were notified mid-day the machine was
repaired and stitching fine. Went back that afternoon and picked her up.
Our technician was Duane and he did an awesome job. He was curteous,
knowledgable, listened to all my comments and descriptions and very easy
to work with.
Thanks MESA for working us in so we could make 1 - 12 hour round trip
from NW OK to Ft. Worth combined with the ISS instead of 2. We have had
our machine for 9 years, purchased from MESA and every experience with
them has been a good one. We appreciate you and just wanted you and
others to know. Great Job!
– Ken & Barb Reich