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MESA Customer Testimonials

quote Thank You so much for allowing Wes to come back to my Shop, to re-train me further on the Sierra Software and DECOR machine ! He is so patient, understanding and kind to work with! I really do appreciate all that Mesa Distributors has done for USA Rhinestone Designs & Dzyns Unlimited. Your Customer Service Department and Supplies people ARE THE BEST !! We will continue to stay loyal to Mesa Distributors.

Warm Regards, quote

– Sher
  The USA Rhinestone Group

quote I just want to comment on your tech support!!!! Rich ROCKS!!! Any time that we have had a problem with our equipment he has gone above and beyond helping. Trouble shooting and walking us through any issue has been instumental in keeping us a float. I would also like to comment on Jesus, our last problems that we had with the registration wheel he was right there with Rich in narrowing down the problem and getting it fixed. I can not convey what an asset they have been to us and I am sure your company. Please pass our greatest Thanks to both of these men. SEMPER FI quote

– Gunny

quote Since we were coming to Ft. Worth for the ISS, I called about a month ago to see if we could get the machine in first thing Friday morning and hopefully get it repaired while we were at the show. They scheduled us for that day, we dropped off the machine, went to the show, were notified mid-day the machine was repaired and stitching fine. Went back that afternoon and picked her up. Our technician was Duane and he did an awesome job. He was curteous, knowledgable, listened to all my comments and descriptions and very easy to work with.

Thanks MESA for working us in so we could make 1 - 12 hour round trip from NW OK to Ft. Worth combined with the ISS instead of 2. We have had our machine for 9 years, purchased from MESA and every experience with them has been a good one. We appreciate you and just wanted you and others to know. Great Job! quote

– Ken & Barb Reich

quoteI would like to start off with: "**** why did I not do this earlier". Ami Benson is the best sales lady in the business. I have had nothing but, good service from her even before I decided to purchase my 1501C machine. I sent an email online and got a call the next day. Ami, was not pushy she was very helpful and informative. I left Mesa after my tour of the facilities wanting to purchase every machine Mesa manufactures. I got my machine with in a couple of days and I was up and running. Business has been good and I am going to purchase another 2 machines at the beginning of the year. Ami, get ready I am coming back and I don't want to deal with anyone but, you.

PS: Jessica & Jay thanks for your support on my classes. quote

– M. Walker

quote The level of service that all of you have provided has far exceeded our expections, and we certainly look forward to a long business relationship with all of you as we progress in this industry. We would definitely recommend your company to anyone who is looking to purchase equipment or begin a new embroidery business. Thank you for everything! quote

– Jeremy Beatty
Dalmatian Embroidery

quote We thank you for sending a person who came with a purpose, was very knowledgeable in her field, and most importantly skilled in conveying her knowledge to us. It was a pleasure to have her expertise for the week. quote

– Howard Morgan
Morgan Inc.

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